Grand Aire Air Charter Services

Background

Grand Aire, Inc. is a FAR Part 135 & Part 121 Air Charter Manager based in Swanton, Ohio. Our company is a leader in the air charter industry and has been recognized as one of the Top 5 Air Charter providers in North America. Our extensive vendor network comprises approximately 3,000 charter aircraft and includes both turbo-jet and prop aircraft positioned throughout North America. We are one of the very few (perhaps the only) privately held, service-disabled veteran, minority-owned small business air charter manager operating in the United States.

Core Competencies

Grand Aire, Inc. offers a full range of professional air charter management services.

Our core competencies include:

· Air Charter Solutions - Our technical expertise and experienced charter operations personnel combine to quickly evaluate your needs and provide you with the best solutions to your air charter requests. Our proprietary V.A.L. (Visual Aircraft Locator) system was designed by our IT staff to locate all available planes within our 3,000 aircraft network within seconds of your call.

· Experienced Air Charter Provider - With twenty-four years of experience, Grand Aire, Inc. has grown steadily over the years to become one of the leading providers of air charter services in the industry. Our customers include many Fortune 500 companies including General Motors, Whirlpool, Johnson Controls and Lear Corporation as well as leading medical facilities around the country.

· Door-to-door 24/7/365 Service - We arrange red carpet air passenger service and cargo transportation including all associated ground services such as expedited trucking, aircraft and vehicle loading and unloading, customs, all required paperwork and other ancillary airport services. We also arrange courier transportation of small parcels as well as organ and tissues used for transplantation. As a 24-hour-a-day operation, your request is always handled by a professional dispatcher no matter when the need arises.

· Quality Assurance - As part of our ISO procedures, we grade our vendors after every trip to provide the best quality assurance in the industry. This review process is on-going with current insurance certificates and licenses required to be on-file.

· "No Surprise" Quotes - Our quotes are all-inclusive with no hidden accessorial fees appearing on your invoice.

· TripTracker™ - Another exclusive system from our IT staff, this web-based tracking software puts you in the co-pilot seat with instant access to the most current and comprehensive data on your trip. Accessible from any PC with internet access, TripTracker™ includes flight view mapping, routing, times, FBO data, load manifest, aircraft data and a summary of all communication between the pilot, ground handlers, your personnel and our operations staff.

· Security - Grand Aire's Operation Center is located within a secure facility at Toledo Express Airport in Swanton, Ohio. Our personnel have security clearance through The Transportation Security Administration. All of our computer servers are located in a locked secure IT Room within the building. All data is backed up daily off-site and all records are maintained for at least seven years from the date the service is provided.

· Diversity - Grand Aire, Inc. is the leading certified minority-owned Service Disabled Veteran owned company in the air charter industry.

· Organization and Discipline - We are an ISO 9002 certified company.

Grand Aire, Inc. is not a direct air carrier and does not own, manage or operate aircraft. Grand Aire, as agent for its customers, arranges flights on aircraft operated by FAR Part 135 or 121 air carriers or foreign equivalent (operators) who shall maintain full operational control of charter flights at all times. Operators providing services must meet FAA or JAR safety requirements as well as additional safety standard required by Grand Aire, Inc.